Frequently asked questions

Q. How do I play the instant win game?

A. If you have Flash 9 installed on your computer, you will be presented with a slot machine instant win game after registering. Just use your mouse to Spin, Stop the slot machine, and click Next to find out if you won. If you do not have Flash 9, you will automatically be taken to a page to see if you are a potential winner. Having Flash will not increase your chance of winning. If you are a potential winner, you will receive an email with instructions on how to claim your prize. See the Official Rules for complete details.

Q. How do I earn chances to win prizes?

A. See the Official Rules for complete details.

Q. What prizes are you giving away?

A. $318! See Official Rules for complete details.

Q. How many times can I win a prize?

A. One (1) instant win game prize per person. See the Official Rules for complete details.

Q. Why can't I use my P.O. box address on the registration form?

A. Our shipping service cannot ship any prizes to a P.O. box, so if you’re identified as a winner, we’d need to send the prize to your home. Also, your home address allows us to identify your residence for eligibility purposes.

Q. I won the instant win game, but never received my email with more details. What should I do?

A. To ensure you receive emails, add fulfillment@eprizefulfillment.com to your address book. Click here to learn how. Fill out the form below to let us know you didn’t receive your win email.

Q. How old do I have to be to play?

A. According to the Official Rules, you must be at least 18 to participate in this promotion.

If you have a question, complete this form. We will respond to you within three business days. All fields are required.